KYC & AML Policy

DBBet applies Know Your Customer and Anti-Money Laundering procedures to verify the identity of every account holder, prevent fraudulent activity, and combat financial crime across all services offered on the platform. These procedures serve as the foundation for a secure and compliant gaming environment.

The following guarantees are upheld through these measures:

• Fair play is maintained across all games and betting activities, ensuring no user gains an unfair advantage through financial manipulation.
• User safety is protected by preventing unauthorised access and fraudulent account use.
• Full transparency is observed in all financial dealings, document submission processes, and verification decisions.
• Regulatory requirements are met in accordance with applicable laws and licensing obligations relevant to Bangladesh.

Every new user registering on the platform is required to complete ID verification before accessing certain features, processing withdrawals, or reaching specified deposit thresholds. Document submission must be accurate, complete, and provided in a timely manner upon request.

The following categories of documents may be requested during the verification process:

• A valid government-issued photo identification document, such as a national identity card, passport, or driving licence, confirming the account holder’s identity.
• Proof of residential address, issued recently, demonstrating the user’s current place of residence.
• Confirmation of ownership of the payment method used on the account, ensuring that all financial instruments belong solely to the registered account holder.

DBBet has implemented a comprehensive set of security measures designed to prevent money laundering, counter-terrorism financing, and any other form of illegal financial activity conducted through the platform. These controls are applied consistently across all accounts and transaction types.

The following controls form part of the platform’s AML framework:

• Continuous transaction monitoring to identify patterns or volumes inconsistent with a user’s declared profile or activity history.
• Automated detection rules that flag suspicious activity in real time for further review by the compliance team.
• Enhanced due diligence procedures applied to accounts presenting elevated risk indicators, including large or sudden changes in behaviour.
• Manual reviews of large transfers or unusual deposit and withdrawal patterns that fall outside expected parameters.
• Risk scoring assigned to accounts based on verified personal data, transaction history, and geographic factors.
• Screening against sanctions lists and Politically Exposed Persons databases as part of the account protection process.
• Reporting obligations fulfilled through timely submission of relevant information to competent authorities where required by law.

The platform enforces strict rules to support the integrity of its KYC and AML procedures, and any conduct that undermines these processes is treated as a serious violation. All users are expected to operate in full compliance with the terms governing account use and financial conduct.

The following activities are strictly prohibited:

• Operating multiple accounts under the same identity or creating accounts using another person’s personal data.
• Submitting forged, altered, or stolen documents during the ID verification or document submission process.
• Conducting or attempting to conduct transactions intended to launder funds or disguise the origin of money.
• Manipulating platform systems, payment processes, or account functions to circumvent security measures.
• Sharing, selling, or otherwise transferring account access to any third party.
• Using payment instruments that are not registered in the account holder’s own name or are owned by a third party.
• Providing false or misleading personal data at any stage of registration, verification, or ongoing account use.

Any breach of the platform’s KYC or AML obligations constitutes a violation that triggers immediate enforcement action in accordance with applicable policies and regulatory requirements. The severity of the response is determined by the nature and extent of the non-compliance identified.

Enforcement measures may include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or associated winnings, and reporting to competent authorities where applicable under law.

Every account holder is responsible for ensuring that all personal data provided to the platform is accurate, complete, and kept up to date at all times. Users are required to complete the ID verification process within the timeframes specified by the platform, and failure to do so may result in restrictions being placed on account functionality. If additional documentation is requested by the compliance team, users must respond promptly and provide all materials in the format and quality specified. Only payment methods that are registered in the account holder’s own name may be used for deposits and withdrawals on the platform. Any suspicious activity observed by the user in connection with their account or transactions should be reported to the platform’s support team without delay.

DBBet is committed to upholding fair play and transparency as core principles of its operations, ensuring that all users have access to a safe, compliant, and equitable environment. These principles are embedded in every aspect of the platform’s compliance framework, from account registration through to ongoing transaction monitoring.

The following principles guide the platform’s approach:

• Full compliance with KYC and AML standards as required by applicable regulatory requirements and licensing conditions.
• Strict confidentiality and protection of personal data submitted during document submission and throughout the account lifecycle.
• Ongoing monitoring for suspicious activity to safeguard the integrity of the platform and the interests of all users.
• Active prevention of manipulation, collusion, and any conduct that undermines fair play across games and betting services.
• Dedicated user support available to assist account holders with questions related to safety, verification, and compliance procedures.
• Shared responsibility between the platform and its users in maintaining a secure and transparent gaming environment.
• Equal conditions applied to all users, with no preferential treatment in the application of KYC, AML, or account protection measures.