Privacy Policy

DBBet collects and processes personal information to provide its services responsibly and in accordance with applicable laws in Bangladesh.

Personal Information Collected

The following categories of personal data may be collected:

• Full name and date of birth
• Contact details, including email address and phone number
• Residential address and nationality
• Government-issued identification documents
• Financial and payment information
• Device identifiers, IP addresses, and browsing activity on the platform

Purpose of Collection

Personal information is collected for the following purposes:

• Verifying user identity and age in compliance with regulatory requirements
• Processing deposits, withdrawals, and transactions
• Providing customer support and account management
• Detecting and preventing fraud, money laundering, and other unlawful activity
• Meeting obligations under Bangladesh laws and applicable international standards

Data Protection Measures

DBBet applies technical and organisational safeguards to protect personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission and storage
• Access controls limiting data handling to authorised personnel
• Regular security assessments and system monitoring
• Secure data storage infrastructure

User Rights

Users retain the following rights in relation to their personal data:

• Access: The right to request a copy of personal information held by DBBet
• Correction: The right to request the correction of inaccurate or incomplete information
• Deletion: The right to request the removal of personal data, subject to legal retention obligations

Requests relating to personal data rights may be submitted through the platform’s official support channels. DBBet processes such requests in accordance with the requirements of applicable Bangladesh legislation.

Personal information collected by DBBet is used solely for lawful, transparent, and clearly defined purposes. The platform does not use personal data in ways that are inconsistent with the purposes for which it was originally collected.

How Personal Information Is Used

• Account Services: To create, manage, and maintain user accounts, including identity verification and account security
• Transactions: To process deposits, withdrawals, bets, and other financial activity on the platform
• Service Improvement: To analyse platform performance, identify technical issues, and enhance the overall user experience
• Marketing Communications: To send relevant promotional content to users who have provided consent to receive such communications
• Analytics: To understand how users interact with the platform, enabling data-driven improvements to services
• Regulatory Compliance: To fulfil obligations under anti-money laundering regulations, responsible gambling requirements, and other applicable legal frameworks in Bangladesh

Principles of Lawful Processing

All personal information is processed on one or more of the following lawful bases:

• Explicit consent provided by the user
• Necessity for the performance of a contract between the user and DBBet
• Compliance with a legal obligation
• Legitimate interest, where such interest does not override the rights of the user

Personal data is retained only for as long as necessary to fulfil the purposes stated in this document, or as required by law.

Users of DBBet have the right to access, review, update, and request the deletion of their personal information held by the platform.

Accessing and Updating Personal Information

Users may request access to the personal information held in their account at any time by contacting the DBBet support team through the official channels provided on the platform. Upon verification of identity, the relevant information will be provided within a reasonable timeframe.

If any personal information held by DBBet is found to be inaccurate or outdated, users may submit a correction request. The platform will process such requests promptly and update records accordingly.

Deletion of Personal Information

Users may request the deletion of their personal data. Such requests will be considered in accordance with applicable legal requirements, as certain information may be required to be retained for regulatory, audit, or dispute resolution purposes.

Consent to Security and Payment Processing

By using DBBet, users acknowledge and consent to the following:

• Personal information may be subject to identity verification and security checks as part of the platform’s compliance obligations
• Payment information may be processed by authorised third-party payment service providers for the purpose of facilitating deposits and withdrawals
• Such processing is carried out in accordance with the privacy and security standards of the respective payment providers

Users are responsible for ensuring that the personal information provided to DBBet is accurate, complete, and up to date.

DBBet operates exclusively as a platform for adults. Access to the platform’s online casino and sportsbook services is restricted to individuals who are 18 years of age or older.

Age Verification

DBBet requires users to provide valid identification documents as part of the account registration and verification process. However, the platform acknowledges that it cannot independently confirm the age of every individual without the submission of appropriate documentation. Users are responsible for providing accurate information at the time of registration.

Handling of a Minor’s Personal Data

DBBet does not knowingly collect or process personal information from individuals under the age of 18. If a parent or legal guardian becomes aware that a minor has registered on the platform or submitted personal information without authorisation, they are requested to contact DBBet immediately through the official support channels.

Upon receipt and verification of such a request, DBBet will:

• Immediately suspend the relevant account
• Delete all personal data associated with the minor
• Take appropriate steps to prevent future access

The platform treats such requests as a matter of priority and is committed to protecting the privacy and wellbeing of individuals under the legal age of participation.

DBBet operates in partnership with service providers and business partners located in various countries. As a result, personal information collected through the platform may be transferred to, stored in, or processed in countries outside of Bangladesh where those partners conduct their operations.

Basis for International Transfers

By registering an account and using the DBBet platform, users provide their consent to the transfer of their personal data to international destinations as described in this document. This includes countries that may have different data protection standards than those applicable in Bangladesh.

Confidentiality and Partner Obligations

DBBet ensures that all third-party partners and service providers who receive personal data as part of international transfers are bound by confidentiality obligations. These obligations require partners to:

• Process personal data only for the purposes specified by DBBet
• Maintain appropriate technical and organisational security measures
• Refrain from disclosing personal data to unauthorised parties
• Comply with applicable data protection requirements

DBBet does not transfer personal information to international partners without taking reasonable steps to confirm that appropriate protections are in place.

This Legal Disclaimer forms part of the DBBet Privacy Policy and may, in certain circumstances, alter the scope, application, or effects of the rules set out in this document.

Applicability

This disclaimer applies from the moment a user accepts this Privacy Policy, including through any of the following acts:

• Signing an agreement or registration form that references this policy
• Electronically accepting or ticking acceptance of the policy during the account creation process
• Accession to the platform’s terms and conditions, which incorporate this document by reference

Scope of Effect

In specific circumstances, applicable Bangladesh laws or regulatory requirements may override, modify, or supplement the provisions contained in this Privacy Policy. Where such a conflict arises, DBBet will apply the obligations mandated by law.

Users are advised to review this document periodically, as updates or amendments may affect how certain provisions apply to their personal data. Continued use of the platform following any published amendments constitutes acceptance of the revised terms.

Cookies are small text files that are stored on a user’s device when they visit an online platform. These files allow the platform to recognise the device on subsequent visits and to remember certain preferences or activity.

How DBBet Uses Cookies

DBBet uses cookies on its website for the following purposes:

• Statistical Analysis: To collect anonymised data on how users navigate and interact with the platform, enabling performance measurement and reporting
• Behaviour Analysis: To understand patterns of use across different sections of the website, helping to identify areas for improvement
• Personalisation: To remember user preferences and settings, providing a more tailored experience on return visits
• Site Improvement: To test and evaluate changes to the platform, ensuring that updates enhance usability and reliability

Cookie Retention

Cookies placed by DBBet are retained for a period of up to one year from the date of placement, unless cleared earlier by the user through their browser settings.

Managing Cookies

Users may adjust their browser settings to refuse or delete cookies at any time. However, disabling certain cookies may affect the availability or functionality of specific features on the platform.

By accessing and using the DBBet platform, including its online casino and sportsbook services, users are deemed to have read, understood, and fully accepted the terms set out in this Privacy Policy.

Current Version

The version of the Privacy Policy currently published on the official DBBet website is the version in effect. In the event of any inconsistency between a previously published version and the current version, the current version shall prevail in all respects.

Policy Updates

DBBet reserves the right to update or amend this Privacy Policy at any time. When material changes are made, the revised document will be published on the platform with an updated effective date. Users are responsible for reviewing the policy periodically to remain informed of any changes.

Continued use of the platform following the publication of any amendment constitutes the user’s acceptance of the updated policy.

DBBet may share personal information with third parties in specific, defined circumstances. Such sharing is carried out only to the extent necessary and in compliance with applicable legal requirements.

Circumstances for Sharing Personal Data

Personal information may be disclosed to third parties in the following situations:

• Legal Obligations: Where disclosure is required by law, court order, or regulatory authority in Bangladesh or another applicable jurisdiction
• Dispute Resolution: Where sharing is necessary to investigate, prevent, or resolve a dispute involving the user or the platform
• Contractual Arrangements: Where third-party service providers are engaged by DBBet under written agreements to deliver services on the platform’s behalf

Transparency Regarding Third Parties

Where the relevant third parties are identifiable and listed on the DBBet platform, users may refer to those listings for further information. In cases where a specific third party is not individually named, DBBet will inform users of the general purpose and scope of the data sharing prior to or at the time of the transfer, where practicable.

User Consent

By providing personal information to DBBet and by using the platform’s services, users consent to the disclosure of their personal data to third parties as described in this section. Users who do not consent to such sharing should refrain from using the platform and may contact the support team to discuss available options.

The DBBet platform may contain links to third-party websites, including those of payment providers, affiliate partners, and other external services. These links are provided for convenience and informational purposes only.

No Responsibility for External Websites

DBBet does not operate, control, or take responsibility for the content, data collection practices, or privacy policies of any third-party websites. Once a user navigates away from the DBBet platform to an external website, this Privacy Policy no longer applies.

Each third-party website operates under its own terms and privacy policy, which may differ significantly from those of DBBet. DBBet does not endorse and is not responsible for the personal data handling practices of any external online platform.

User Advisory

Users are advised to exercise caution when visiting external websites accessed through links on the DBBet platform. It is recommended that users review the privacy policy of any third-party website before providing personal information or engaging with its services.